All Episodes
Episodes
51. Mastering Workforce Management
There are a number of specific processes and procedures that you must define in order to be successful as a manager. And it doesn't stop there. Those processes must be documented. That's why, in this new episode, we...
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50. I Never Fired Anyone... and This is Why
Firing an employee is never an easy thing to do. Nor should it be the first option you should take in case someone in your team is not meeting the expectations you designed for their job. In this episode, we share an...
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49. The Number 1 Way To Reduce Turnover
In this episode, we delve into the number the #1 technique that franchisees can implement to drastically reduce turnover and establish a thriving work environment. Discover the power of building and nurturing a robust...
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48. Top 3 Elements for Franchisee Success
Even though there are thousands of hundreds of franchisees in the United States and around the world, not every one of them is successful. In this episode, we delve into 3 fundamental elements that pave the way for...
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47. How to Inspire Your Leaders to Stay
Strong leadership in your franchise business is possible with a thriving community of passionate and inspired people. In this episode, we share 3 ways to empower your leaders to take the reins, drive success and take...
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46. Financial Insights for Multi-Unit Franchisees
There are certain business principles that, as a franchisee, you need to know to be financially successful. In this episode, we share 6 of them that will provide a window into the realities of multi-unit...
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45. Pros & Cons of Inventory-Based COGs
Do you use the traditional invoice-based management process or prefer the inventory-based method? In this episode, we explore each of these methods and the pros and cons of the inventory-based one, which we...
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44. Leveraging Your Franchisor
Beyond operating under a renowned brand, your relationship with the franchisor plays a crucial role in determining your success. By nurturing this connection, you can take your franchise to another level, strengthen...
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43. Achieving Consistency in Multi-Unit Enterprises
Consistency is paramount for multi-unit franchise operations and management as it ensures that customers and employees receive the same high-quality experience across all locations. Consistent positive experience...
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42. Strategies for Multi-Unit Expansion
Expanding a franchise business requires careful planning and strategic execution. Multi-unit franchise owners face unique challenges as they navigate the complexities of scaling their operations while maintaining...
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41. How to Train a New District Manager
Many franchises are focusing on increasing the number of Multi-Unit franchisees in their brands. In this episode, we share with you a few tips on what you can do as a franchisee to help your leaders do their District...
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40. Pushing the Envelope for Excellence
In this episode, we share a bit about the story of Thunderbird's first female pilot, Nicole Malachowski, the 3 core values that marked her success, and the lessons her experience teaches us as business owners to get...
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