105. From Manager Accountability to Customer Loyalty

we break down the Top 5 Questions Franchisees are asking this week—. If you’re managing multiple units or planning to scale, these questions could change the way you lead your team.

1. How do I keep unit-level managers accountable without micromanaging them?

2. Is it worth investing in AI-powered scheduling and inventory tools right now?

3. What’s the best way to handle franchise-wide price increases without losing loyal customers?

4. How do I grow without diluting my culture? 5. Should I stop opening new units and focus on fixing the underperformers?

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