16. Multi-Unit Leader vs Multi-Unit Manager

There is some confusion between what is a Multi-Unit LEADER and what is a Multi-Unit MANAGER. I hear those two titles sometimes used interchangeably and that is not only confusing but also dangerous for your business. There is a significant difference between them and if you are - or are planning to be - a multi-unit business owner you need to understand this or it can cost you. Join Aicha on this show to learn the differences and when you should have one versus the other.

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